Terms and Conditions of Service

The Life Coaching Process

As the client, I acknowledge and agree to the following terms:

Partnership and Goal Facilitation:

I understand that Life Coaching is a collaborative partnership with my Life Coach, focused on encouraging and facilitating the creation, development, and progression of my personal and/or professional goals.

Comprehensive Coaching Process:

I recognize that Life Coaching is a comprehensive and challenging process that may address various aspects of my life, including work, recreation, family, relationships, finances, and spiritual outlook.

Distinction from Other Services:

I acknowledge that Life Coaching is not a substitute for counseling, psychotherapy, health services, or any specialist consultancy. It serves a unique purpose centered on personal and professional goal development.

Non-Advisory Nature:

I understand that Life Coaching is not an advisory service. For advice or professional guidance related to financial, legal, medical, spiritual, business, or other matters, I commit to consulting the relevant professionals. I take full responsibility for any decisions or actions based on external advice.

Commitment to Assignments:

I agree to follow up and complete any Life Coaching assignments set during the coaching process.

Personal Responsibility:

I am fully responsible for my choices, decisions, actions taken, and overall well-being during and after life coaching.

Session Time:

I, as the client, understand and agree to the following terms:

Coach-Led Sessions:

All coaching sessions will be led by Anita Clelland.

Scheduling and Duration:

Coaching sessions will be scheduled at mutually convenient times. Each session will consist of 45 minutes of discussion time with my Life Coach and 15 minutes of documentation.

Session Planning:

The date and time for the next coaching session will be scheduled at the end of each coaching session.

Client's Attendance Responsibility:

It is the client’s responsibility to attend the coaching session as per the agreed-upon schedule.

Fees:

I, as the client, understand and agree to the following terms:

Session Charges:

Coaching sessions are charged at a rate of $180 per session/hour. Packages available.

Included Services:

The fee includes the coaching session plus additional services such as unlimited/limited email support and brief follow-up calls, as outlined.

Advance Payment:

Fees for coaching sessions must be paid in advance.

Payment Methods:

Payment should be made by Bank Deposit - (Details to be provided).

Extra Session Charges:

Extra session time is charged at the pro-rata hourly rate, with mutual agreement in advance.

Telephone or Videophone Calls:

The client agrees to make and pay for all telephone or videophone calls related to the coaching sessions.

Refund Policy:

If I discontinue Life Coaching once it has commenced, I will not receive a refund for any used or pre-arranged coaching sessions.

Cancellation and Changes:

I, as the client, understand and agree to the following terms:

Notice Period:

I must give at least 24 hours’ notice if I need to postpone or re-arrange my life coaching session.

Missed Session Charges:

If I postpone a life coaching session without notice, I will be charged for that missed session.

Confidentiality:

I, as the client, understand and agree to the following terms:

Confidentiality Code:

My Life Coach is bound by a code of confidentiality that requires the secure handling of all my disclosures.

Privacy Assurance:

My Life Coach will take every precaution to keep my information private.

Legal Obligation Disclosure:

My information will not be disclosed except under legal obligation.

Record Retention:

All my records will be safely destroyed three years after my consultancy has ended.

Feedback:

I, as the client, understand and agree to communicate any concerns or adjustments needed in the coaching program to my life coach.

Termination:

I, as the client, understand and agree that the coaching agreement can be terminated by providing one week’s written notice.

Confirmation:

I confirm that I am to disclose to my life coach whether or not I am under the care of a mental health professional. If under their care, I affirm that life consultancy has been discussed and approved as suitable for me.

This form serves as a formal agreement between you (the client) and your Life Coach. Please carefully review and complete by signing at the bottom of this form.